Shipping policy
Shipping Policy
At Laromani, we are committed to delivering your orders with care, precision, and reliability. Each garment is thoughtfully handled to ensure it reaches you in impeccable condition.
⸻
Order Processing
• All orders are processed within 1–3 working days from the date of order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
⸻
Domestic Shipping (India)
Delivery timelines may vary depending on your location:
• Tier 1 Cities (Mumbai, Bangalore, Delhi, Chennai, etc.):
Estimated delivery within 12–14 working days
• Tier 2 Cities (Lucknow, Indore, Ahmedabad, Bhuvneshwar, etc.):
Estimated delivery within 13–15 working days
• Tier 3 Cities & Remote Areas (Udaipur, Gwalior, Maysore, etc.):
Estimated delivery within 14–16 working days
Please note:
• These timelines are indicative and may vary due to operational or logistical factors.
• Customized or made-to-order outfits may require additional time depending on the client’s specific requirements.
⸻
International Shipping
• International orders are typically delivered within 12–15 working days from the date of dispatch.
• Customized / made-to-order outfits may take up to 18 days or longer depending on the design and requirements.
Delivery timelines may vary based on customs clearance procedures in the destination country.
⸻
Customs, Duties & Charges
• All international shipping charges, customs duties, taxes, and any additional fees are to be borne by the customer/client.
• Laromani is not responsible for any delays caused by customs clearance.
⸻
Shipping Partners
We collaborate with reliable third-party courier partners to ensure safe and timely delivery. However, once the order has been dispatched, Laromani is not liable for delays caused by courier companies or unforeseen circumstances.
⸻
Important Information
• Kindly ensure that all shipping details (address, contact number, etc.) are accurate at the time of placing the order.
• Laromani will not be responsible for failed deliveries due to incorrect or incomplete information.
• Any re-shipment arising from such issues may incur additional charges.
⸻
Damaged or Tampered Packages
If you receive a package that appears damaged or tampered with, we request you to:
• Refuse the delivery, or
• Record a proper unboxing video and report the issue within 24 hours at support@laromaniofficial.com
⸻
For any further assistance, please feel free to contact us at support@laromaniofficial.com. Our team will be happy to assist you.